Team
NavOn’s team of experienced and relationship-focused clinicians provide assessment, consultation, and therapy to meet your needs.
Dr. Kim Harris
Executive Director and Trainer
Kim (Dr. Harris) is a clinical and forensic psychologist providing assessments and treatment to children, adolescents, adults, and families inside and outside of the legal system. She earned a PhD in school-clinical psychology from the University of Toronto in 2007. Trained in a variety of family therapy models and understanding the family as a complex system, Kim believes that bridge building within families can have big impacts for children and communities. She is also trained in CBT (cognitive behavior therapy), DBT (dialectical behavior therapy), ABA (applied behaviour analysis), narrative therapy, and play therapy techniques. She is skilled in the treatment of trauma, parent-child contact problems, and tailoring treatments for children with neurodevelopmental disorders and their caregivers. Kim is collaborative and relationship-oriented in her approach to therapy and assessment. Kim takes a strengths-based and brain-based approach to understanding people and behaviour. Kim has been declared an expert witness in Family Court and Civil Court matters in a variety of areas including FASD, parenting capacity, mental health, and domestic violence, and the evaluation of children’s voices.
The Executive Director of NavOn – Kim is strongly invested in nurturing the development of a team of highly skilled mental health professionals, who are courageous in their work and committed to their community. Kim has a strong value for health equity and believes that everyone deserves access to high quality service when they need it. She leads by example through her stewardship of multi-year projects to build peer and professional support networks and NavOn’s offerings of innovative often no cost programs where there are service gaps. Kim has provided collaborative leadership on a variety of community initiatives related to Fetal Alcohol Spectrum Disorder (FASD), where she sits on the Leads Committee and the Association of Family and Conciliation Courts, were she sits on the Executive Committee. Kim is an adjunct professor in the Faculties of Education and Social Science at Western University. She provides training on topics related to family dynamics, neurodevelopmental disorders (e.g., FASD), and the intersection between psychology and the law. Kim has published research articles, clinical guides, and book chapters.
Dr. Dilys Haner
Director of Clinical Training and Trainer
Dilys (Dr. Haner) is a clinical and forensic psychologist providing assessments and treatment to children, adolescents, adults, and families inside and outside of the court system. She earned a PhD in clinical-developmental psychology from York University in 2017; however, she has been practicing therapy since 2004 when she began her career as an overnight counsellor at Canada's national, on-demand counselling hotline. Trained in both long-term psychodynamic methods and short-term manualized approaches, Dilys believes that therapy must be tailored to individuals and groups rather than applying a "one-size fits all" approach to mental health. She is relationship-focused in all her work and takes a complex-systems approach to therapeutic change. Essentially, Dilys believes therapy is a unique and supportive relationship in which she supports, guides, and challenges help-seekers to make and maintain healthy changes they've identified as important. She is also trained in CBT (cognitive behavior therapy), DBT (dialectical behavior therapy), solution-focused therapy, narrative therapy, high-conflict family therapy, and play therapy techniques. Dilys has experience working with individuals and families exploring gender and sexual identity issues, as well as sexual behaviour. She is skilled in the treatment of phobias, insomnia, and OCD.
The Director of Clinical Training (DCT) for NavOn and the London Child, Youth, Family, and Forensic Psychology Consortium (LCYFFPC) residency program - Dilys is strongly invested in the clinical training of junior colleagues including graduate students in psychology, psychotherapy, and social work. She also supervises professionals preparing for independent registration in various professional colleges. Dilys is an adjunct professor in both the School and Applied Psychology PhD and the Clinical Psychology PhD programs at Western University. She provides training on topics related to ethics, legal matters in psychology, neurodevelopmental disorders (e.g., FASD), factitious disorders, and therapeutic alliance. Her hair may or may not be that colour when you meet her in person.
Heather Fredin
Director of Professional Development and Trainer
Heather is a Registered Psychotherapist who has found her home with Navigating Onward (NavON), Heather’s values align with NavOn’s goal of clinical excellence and community impact. She has been providing care to children, adolescents, adults and families for 25 years. She holds a Master’s Degree in Counselling Psychology, a Diploma in Art Therapy and a Bachelor’s Degree in Education.
Heather encourages service providers to practice from a trauma-informed perspective. She believes that therapeutic goals must be client-centred, and help should come from a collaborative approach. She focuses her efforts on community/education and health collaborative partnerships and care pathways for children, youth and families seeking mental health support.
As the Director of Professional Development for NavOn, Heather is committed to clinical training of community colleagues, this also includes students in psychology, psychotherapy, and social work. Heather is an adjunct professor in the Counselling Psychology program at Western University. Heather regularly teaches Systemic Practice (psychotherapy for families, couples, and groups) in the MA Counselling Psychology program. Heather is both the chair of the Youth Suicide Postvention Advisory for London and Middlesex County and the broader community network Suicide Prevention Middlesex London. She provides training regularly on a wide variety of topics but of special interest is the topic of youth suicide prevention, intervention and postvention.
She has been privileged to learn from the many survivors of childhood abuse and neglect she has supported over the years. She credits her skills as a therapist to her many insightful and knowledgeable mentors. She is trained in the therapeutic modalities of: CBT (Cognitive Behavioural Therapy), EMDR (Eye Movement Desensitization and Reprocessing), DBT (Dialectical Behaviour Therapy), and she will soon be trained in the therapeutic and risk assessment model the “Collaborative Assessment and Management of Suicide” otherwise known as CAMS. Finally, she is committed to both supporting individuals in their healing journey but also to creating a community where belonging and support are commonplace.
Jacqueline MacMillan
Coordinator of Clinical Case Management
Having worked at London Family Court Clinic, and now NavOn for a combined 28 years, Jacqueline brings a wealth of knowledge and expertise to her current role as the Coordinator of Clinical Case Management at NavOn. During her initial ten years, Jacqueline was a team lead in completing Youth Justice (Section 34) assessments, as well as assisted in many research projects. A highlight for Jacqueline was her involvement travelling across the province to collect and compile data for the Youth Level of Service Inventory (YLS), a highly regarded and standardized instrument used by many professionals today to assess risks and needs of youth offenders.
For the past 18 years, Jacqueline has been the lead Case Manager in clinical services, as well as directly involved in assessment work for Parenting Capacity Assessments (CYFSA Section 98) and Parenting Plan Evaluations (CLRA Section 30). Ensuring ongoing understanding and up to date knowledge, Jacqueline has received training in many areas including trauma-informed care, youth violence, Indigenous cultural awareness, poverty reduction, suicide prevention intervention and postvention, InterRai Child and Youth Mental Health, attachment and clinical implications, and substance abuse and addictions. She has also been a Placement Supervisor/Field Instructor for Social Service Work students.
Jacqueline’s nature to pay attention to every detail, combined with her insight, critical thinking, sensitivity, and patience, lends well to her role as Coordinator of Clinical Case Management. She is well versed in recognizing clients and their families needs and identifying the specialized service at NavOn that would best meet their needs. Jacqueline will be able to answer your questions and provide support as you navigate your way through the referral and service process, ensuring a professional and compassionate point of contact for clients, families, community professionals and agencies.
When not at work, Jacqueline can be found travelling to visit family, enjoying boating and paddleboarding in the summer, and downhill skiing in the winter.
Melissa Moore
Clinical Case Manager
Dynamic and always up for a challenge, it comes as no surprise that Melissa is one of the Clinical Case Managers (CCM) at NaVon. Intent on a position more aligned with her core values, Melissa transitioned from a successful marketing career in Toronto to the not-for-profit sector over 10 years ago. Melissa provides ongoing assessment, advocacy and consultation to her clients, colleagues and community partners. She has a strong interest in neurodevelopmental “invisible” disabilities and is very aware of the challenges many face due to a lack of diagnostic services and/or the limited understanding of those in support positions.
Melissa is responsible for the coordination and case management of all NaVon Fetal Alcohol Spectrum Disorder (FASD) assessments and assists with capacity building efforts in surrounding communities. She continually advocates for access to assessment and community support and is passionate about lessening the stigma attached to prenatal alcohol exposure when 50% of pregnancies are unplanned and alcohol consumption is a social norm. Despite this, many pregnant people and parents feel judged which prevents them from seeking services and interventions for their children that would contribute to an improved quality of life.
Melissa continues to expand her knowledge base and has received training in many areas including human trafficking, youth violence, trauma-informed care, resiliency, TAPP-C (arson prevention), sexual behaviour, culture and diversity and the risks-needs-responsivity model.
Prior to her move to her full-time NaVon role Melissa was the lead CCM on all Youth Justice (Section 34) assessments for Indigenous youth, youth presenting with sexual behaviour charges and newcomer youth. In addition to her clinical role, Melissa has represented the agency at community symposiums, at student placement Forums (Fanshawe and Kings) and has been a Placement Supervisor/Field Instructor for Social Work and Social Service Work students.
Working on a diverse range of assessments – her enthusiasm and professionalism never flags. When not immersed in her work, you can likely find her at the Airport, or Art Gallery: both places that tend to transport her.
Dr. Ashley Bildfell
Psychologist and Trainer
Ashley (Dr. Bildfell; she/her) is a clinical psychologist who provides assessment and treatment to children, adolescents, and families. She earned a PhD in school and applied child psychology from Western University in 2021. Trained in CBT (cognitive behaviour therapy), DBT (dialectical behaviour therapy), and brief solution-focused therapy, Ashley is a relationship-driven clinician who seeks to empower clients and believes that a non-judgemental therapeutic space, compassion, and skill building can help all clients work towards mental wellness. As a scientist-practitioner, she takes an innovative and flexible approach to adapting evidence-based techniques to meet her clients’ needs and holds hope for her clients while they work towards their goals. She is also undergoing further training in CAMS (the collaborative assessment and management of suicidality) and family therapy. Ashley is skilled at treating trauma, supporting individuals struggling with suicidality, and helping families strengthen their relationships and communication skills. She helps clients with internalizing problems (i.e., anxiety, depression, and OCD) and externalizing problems (i.e., problems with emotion and behaviour regulation). Ashley has a special interest in treating clients with neurodevelopmental disabilities (e.g., ADHD, ASD, FASD, LD) who also struggle with mental health problems.
Ashley is committed to Navigating Onwards’ vision and mission and dedicated to giving back to the community. Through her work at NavOn, she will be offering the Program for the Education and Enrichment of Relational Skills (PEERS) to adolescents with Fetal Alcohol Spectrum Disorder (FASD) in the 2022/2023 academic year which will serve to: (1) Provide an evidence-based social skills training program to a vulnerable and underserved population, (2) Contribute to better understanding the unique social skills and training program needs of adolescents with FASD, and (3) Provide FASD-specific clinical supervision and training to students and volunteers to increase FASD awareness and capacity building. Her values of collaboration, authenticity, inclusivity, cultural responsiveness, and trauma-informed care are held at the forefront of her work. Ashley provides training on topics related to suicide prevention, intervention, and postvention, neurodevelopmental disorders (e.g., FASD), getting registered as a psychologist in Ontario, and academic consultation. She is an 2SLGBTQ+ ally who welcomes clients of all genders, sexual identities, and cultural backgrounds. Ashley is a friendly, energetic, and joyful individual who loves spending time with friends and family, reading, cooking, travelling, doing puzzles, painting, and crafting.
Chastine Lamoureux
Psychology Resident
Chastine is in the final year of her PhD at the University of Western Ontario in the School and Applied Child Psychology program. She is thrilled to be joining both the LFCC and NavOn teams as a psychology resident for the upcoming year. Much of her clinical experience has occurred in community and school mental health though she also enjoyed her role as a crisis response worker at CMHA. Her intervention approach often involves a strong emphasis on therapeutic techniques from Compassion Focused Therapy (CFT), Emotion-Focused Therapy and Acceptance and Commitment Therapy. Her primary areas of research include Learning Disabilities, Bilingualism, and the effectiveness of a group based CFT manuscript she helped develop with Dr. Eli Cwinn. In her spare time, she is an avid gym go-er, enjoys playing and writing music, and is a fur-mom to two cats and a pup.
Melissa Reid
Psychology Resident
Melissa is in the final year of her PhD in the Field of School and Applied Child Psychology at Western University’s Faculty of Education and is the current clinical track Psychology resident with London Child Youth Family and Forensic Psychology Consortium. She will be primarily at the Mary J. Wright Child and Youth Development Clinic and will be doing a minor rotation within NavOn. Melissa completed a Bachelor’s degree in Criminology and Psychology, a Bachelor’s degree in Education at the University of Windsor, and a Master of Arts in School and Applied Child Psychology degree at Western University. She has worked with children, adolescents, and families in settings such as private practice, school boards (WRDSB as a psychology practicum student; various schools as an educator), and a children’s mental-health agency. Melissa’s experience has primarily focused on psychoeducational assessments, learning disorders, ADHD, and anxiety.
Macall Oldenhoff
Counselling Psychology Graduate Student
Macall believes we all hold the innate potential to harness an authentic and heart-centered life. Trauma and oppression disrupt and disconnect us from this truth and balance, leaving prolonged injuries and wounds which affect our abilities to relate to ourselves, others, and the world. Striving for harmony and balance of the mind, body, spirit, community, and environment contributes to optimal wellness, and oftentimes healing requires the integration and collaboration of families and communities. Macall strives to co-create a safe space so clients can feel empowered to tap into their inner wisdom and be autonomous in their growth.
Macall joins Navigating Onward as a Master’s practicum student in her final year of the Counselling Psychology program at Western University. She takes a holistic approach to healing, values social justice, and welcomes diversity. Her work is informed by an anti-oppressive, inclusive, and trauma-informed lens.
Macall is committed to her own personal, ongoing healing work which is vital to her ability to bring presence, empathy, humility, and dedication to the therapeutic space. She strives to live life without hesitation and welcomes her clients with a curious heart and accepting mind.
Macall is a proud mother to her 11-year-old son. They enjoy playing sports, engaging in creative projects, being in nature, and taking adventures with their fur baby Kylo.
Ashley Johku
Administrative Support
Ashley, our Administrative Support worker is the newest member of the NavOn team and shares her time with the London Family Court Clinic (LFCC). With over 12 years of experience in professional office executive assistant positions and a track record of strong performance in high-volume, high-pressure environments, Ashley skillfully manages administrative duties and client relations for her colleagues and external stakeholders for both NavOn and LFCC. At NavOn, we value the time you are taking to reach out and that is why Ashley is here and available to assist you with your questions.
Before joining the NavOn and LFCC team, Ashley worked in management roles in both the education and medical sectors. She has an Honors Specialization Bachelor of Arts in Political Science from Western University, where she also worked for many years. She was the youngest staff member nominated for the Western Award of Excellence, the highest award in client services on campus. She thrives on making sure our clinicians and clientele receive the best service possible.
As the Administrative Support point person, she ensures the smooth operation of the office with her robust knowledge of data management and efficient handling of client inquiries and timely access to clinicians as required. Ashley wants to ensure that clients feel heard in all communications.
On top on being our resident organizer, Ashley is a busy mom and working towards her Certified Human Resources Professional designation.
Carolyn Carrier
Social Worker and Trainer
Carolyn is a Registered Social Worker working part time with NavOn. She holds a Master’s Degree in Counselling Psychology, a Bachelor’s Degree in Adult Education and a Bachelor’s Degree in Arts (Sociology). She worked in community corrections for 13 years before transitioning to working in the mental health field. Since entering her career as a psychotherapist, Carolyn has worked in community-based organizations, hospital settings, in private practice, and more recently with NavOn.
Carolyn practices from a trauma-informed perspective with therapeutic goals being determined by the client for the client. She has specialized in working with perpetrators and victims of domestic violence and is a certified user of the Danger Assessment (DA) and the Ontario Domestic Assault Risk Assessment (ODARA). In addition to her specialization in domestic violence, Carolyn has in-depth experience working with individuals who have experienced developmental trauma and dissociation.
Carolyn focuses her efforts on community education through facilitation of workshops on various topics in the mental health field. Topics often include trauma-informed care, anxiety and depression, de-escalation techniques, vicarious trauma, and therapy modalities.
Carolyn is trained in the therapeutic modalities of Cognitive Behavioural Therapy (CBT), Deep Brain Reorientation (DBR), and she is certified in EMDR (Eye Movement Desensitization and Reprocessing). Carolyn also provides professional consultation for EMDR. She has been trained in yoga-based interventions for therapy as well as using mindfulness for those healing from trauma.